Terms of Service

Welcome to FormStatus! By using our plugin and web app, you agree to the following Terms of Service (“Terms”). If you do not agree, please do not use our service.

1. What We Do

FormStatus helps website agencies monitor the functionality of their clients’ webforms. We check forms using real browsers, ensure pages load properly, validate form submissions, and confirm that email notifications are received.

2. Your Account

You’re responsible for safeguarding your account and ensuring that any usage complies with these terms and our Acceptable Use Policy. We may suspend access if there’s a breach.

3. Subscription and Billing

FormStatus is a paid service. By signing up, you agree to recurring billing unless you cancel. All fees are non-refundable unless otherwise stated.

4. Plugin Use and Updates

The WordPress plugin enables form tests to be initialized. Once installed and linked to your account, all test management is handled in the web app.

5. Service Availability

We aim to keep FormStatus online and operational, but we don’t guarantee uptime, delivery, or the detection of every failure. This is a monitoring tool to aid your workflow, not a guarantee of form performance.

6. Support

We offer support when tests fail or produce unexpected results. You’re responsible for configuring your forms properly and responding to alerts as needed. We do not guarantee operation with any particular form, even if it’s from one of our supported form providers.

7. Data Usage

We store form test data (URLs, results, headers, etc.) for diagnostic purposes. See our Privacy Policy for full details.

8. Termination

You can cancel anytime. We reserve the right to suspend or terminate accounts that violate our terms or acceptable use policy. No refunds are given for partial-month’s service.

9. Limitation of Liability

We’re not liable for any lost leads, business interruptions, or other damages that may result from unavailability of the service or from misconfigured forms.

10. Changes to These Terms

We may update these Terms. Continued use of FormStatus after changes means you accept the new terms.